Shipping policy
Processing Time:
- Orders are processed within 2 business days.
Shipping Time:
- Ground shipping typically takes between 2-5 business days.
Please note that shipping times are estimates and may vary based on your location and other factors beyond our control. If you have any questions or concerns about your order, please contact our customer service team.
Returns
We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 7 business days have passed since we’ve approved your refund, please contact us at info@reismans.com.
